Natterbox gives you Salesforce integration on your smartphone! You will now be able to access all the key benefits of the Natterbox CTI such as:
- Change your availability status
- Search and call Salesforce contacts and colleagues
- See your colleagues’ presence and availability status
- Wrap up and make notes for your calls, with all data being pushed into the Salesforce record in real-time
- Transfer calls
- Listen to your company voicemail
Non-Salesforce users will also be able to:
- Change your availability status
- Search and call your colleagues
- See your colleagues’ presence and availability status
- Have all your call logs recorded in Salesforce
- Transfer calls
- Listen to your company voicemail